Harbor Mutual needed to process a growing volume of claims without slowing payouts.
The Challenge
Adjusters spent hours reading scanned forms, invoices and reports, and errors caused costly rework.
Our Solution
- Built an OCR and LLM pipeline to classify and extract claim data.
- Added validation rules and confidence scores for every field.
- Routed only uncertain documents to human reviewers.
- Deployed privately in the client’s own cloud.
The Results
Processing time per claim fell from three days to under ten minutes, with 98% field-level accuracy.
